Privacy Policy
Last Updated: August 2026
Vividly ("we," "us," or "our") operates support@vividlyn.store (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or purchase our digital products.
Please read this policy carefully. By accessing or using the Site, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
Personal Information: When you purchase a product or subscribe to our email list, we may collect:
- Your name
- Email address
- Billing address (if required by payment processor)
- Payment information (handled entirely by Stripe, PayPal, Paystack, or Flutterwave — we do not store your card details)
Automatically Collected Information: When you visit the Site, we automatically collect:
- IP address
- Browser type and version
- Device type and operating system
- Pages visited and time spent
- Referring website
This data is collected via cookies and tracking technologies, including the Facebook Pixel and Google Analytics.
2. How We Use Your Information
We use the information we collect to:
- Process and deliver your digital product purchases
- Send you the product files, email sequences, and customer support communications
- Respond to your inquiries and refund requests
- Improve our website, products, and marketing
- Run targeted advertising via Facebook, Instagram, and Google
- Comply with legal obligations and prevent fraud
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our Site and hold certain information.
Types of cookies we use:
- Essential cookies: Required for the Site to function (e.g., checkout process)
- Analytics cookies: Help us understand how visitors interact with our Site (Google Analytics)
- Marketing cookies: Used to deliver relevant advertisements and measure their effectiveness (Facebook Pixel)
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
4. Third-Party Services
We use third-party service providers to facilitate our business operations:
| Service | Purpose |
|---|---|
| Stripe / PayPal | Payment processing (US/Canada) |
| Paystack / Flutterwave | Payment processing (Nigeria) |
| Mailchimp / ConvertKit / Brevo | Email marketing and delivery |
| Facebook / Meta | Advertising and retargeting |
| Google Analytics | Website analytics |
These third parties have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.
5. Data Retention
We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
If you request deletion of your data, we will remove your information from our email list and customer records within 30 days, except where retention is required by law.
6. Your Data Protection Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of the personal data we hold about you
- Correction: Request that we correct any inaccurate information
- Deletion: Request that we delete your personal data
- Objection: Object to our processing of your personal data for marketing purposes
- Portability: Request transfer of your data to another service
To exercise any of these rights, email us at support@vividlyn.store.
7. Children's Privacy
Our Site and products are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: support@vividlyn.store
WhatsApp (Nigeria): +243 814 873 4859
Business Address: Plot 21/22, Olawonyin Layout, Falana Area, Felele Road, Ibadan, Nigeria